The Rafaelhoteles Madrid Norte Hotel is located on Alcobendas, in one of the most renowned business areas in the north of Madrid. Situated on the grounds of the Parque Empresarial business park, it is equally close to the hotel are the Centro Comercial Plaza Norte shopping centre and the Centro de Ocio Diversia amusement park.

Guests will also find links to the public transport network, the underground, and a railway station within a 1.5 km radius of the hotel. Madrid city centre, with its famous sights such as the Royal Palace, the Puerta del Sol, the Thyssen Bornemisza Museum, and the Queen Sofia Museum, lies approximately 20 km away. In addition, guests can take advantage of the direct connections to the M30 and Barajas airport (about 4 km).

The hotel comprises a total of 145 rooms. It has been designed and fitted according to the most recent standards, meaning that both holidaymakers and business visitors will feel at home. Facilities within the air-conditioned building include a lobby area with a reception desk manned around the clock and a hotel safe.

Guests may also make use of the lifts, the caf, the bar, conference facilities, several WLAN hotspots (charges apply), and the parking garage (charges apply). The hotel's own restaurant offers excellent service and a warm and a cosy atmosphere in which to dine.

The bright rooms are designed and decorated in a contemporary way and all come with an en suite bathroom with hairdryer. In addition, a direct dial telephone, satellite/ cable TV, a minibar, a double bed, and a safe are also provided in all accommodation units as standard. The heating and air conditioning are individually adjustable. ADSL Internet access is provided free of charge.

There is a gym available free of charge.

Guests may serve themselves at the breakfast buffet. At lunchtime and in the evenings, dishes may be selected from an la carte menu.

The hotel is located directly by exit 17 of the A1 motorway. From the direction of the airport, turn towards the right, onto the Camino del Cuartel. Follow the M13 for approximately 2.8 km, then some 6.6 km on the M12, before taking exit 17 in the direction of Alcobendas and San Sebastian de los Reyes.